FAQ
General
No, there is no cost to tour Station Jtown
We accept walk-ins, no appointment is necessary
Management is available at the office Monday through Friday 9AM-6PM and Saturday 10AM-5PM
You can apply for an apartment through the website
Applications can take 72 hours to be approved
When you sign a lease you will be responsible for a $200 admin fee to hold the apartment, $50 per applicant, then a prorated amount of rent when moving in for the month of. Security Deposit ranges from $500-$750 we have an opt out option that you can pay $13 or $21 for remainder of the lease depending on credit.
You can pay rent through our online portal, by cashiers check, money order, or WHIPS
Online rent payments can be made using Rent Café
Utilites are billed monthly, pet fees are billed monthly, if you chose a security deposit fee that is monthly as well.
Yes, at Station Jtown we require residents to have renter's insurance
No utilities are included in rent
You will need to set up LGE for electric service in your own name and contact xiber regarding cable. The water, sewer, and trash are billed through the apartment.
Most residents use Xiber for internet and cable
Yes, if you were referred by a friend, we have a referral bonus of $250
If a guest stays longer than 7 days or notifies office of visitors
If you transfer from one apartment community to another, you will be required to pay a new deposit
No, we do not allow residents to sublet their apartments.
If you have to break your lease you will be responsible for a 2 months insufficient notice fee and a 2 months termination fee
We do not offer short-term leases at Station Jtown
Yes, we offer corporate leases at Station Jtown
Amenities
Station Jtown offers amenities including a dog park, pool, On-Site laundry facility, a playground, and a fitness center
The pools and decks are available for use Memorial Day through Labor Day from 10 a.m. until Dusk
Yes, we offer on-site parking at Station Jtown
Washers/Dryers are offered in select apatments
Our apartments feature classic, black, white, and stainless steel appliances varying by unit
No, we do not offer furnished apartments
No, we do not have the ability to hold packages at the leasing office
The fitness center at Station Jtown is open 24hrs
Our gym offers treadmills, bikes, weights, yoga balls, and mats
No, we do not have quiet hours and do not charge a fee to utilize our communal spaces
Pet Policy
Yes, Station Jtown is a pet-friendly community
$300 pet deposit, $30 monthly pet rent
We do not allow aggressive breeds at Station Jtown
Yes, we offer a pet park at Station Jtown
Location
Station Jtown Apartments is located at: 9601 Balsam Way
The nearest cross streets to our community are Taylorsville Rd and Old Six Mile Lane
Station Jtown is located within the JCPS-Jeffersontown School District
Yes, there is a nearby bike trail at Tom Sawyer State Park
Our residents enjoy shopping at Target, Oxmoor Mall, and St Matthews Mall
Maintenance
Before a new resident moves into their apartment we complete a maintenance turn, contractor work, and professionally clean each unit
Yes, Station Jtown has an on-site maintenance team
If your unit needs any repairs please place a work order on the portal or come into the office
No, your presence is not required for service work to be completed
If locked out after hours, you will have to call a lock smith
Yes, if you paint you just have to paint to the original color when you prepare to move out or there is an additional paint change charge.
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