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FAQ

FAQ

General

No, there is no cost to tour Station Jtown

We accept walk-ins, no appointment is necessary

Management is available at the office Monday through Friday 9AM-6PM and Saturday 10AM-5PM

You can apply for an apartment through the website

Applications can take 72 hours to be approved

When you sign a lease you will be responsible for a $200 admin fee to hold the apartment, $50 per applicant, then a prorated amount of rent when moving in for the month of. Security Deposit ranges from $500-$750 we have an opt out option that you can pay $13 or $21 for remainder of the lease depending on credit.

You can pay rent through our online portal, by cashiers check, money order, or WHIPS

Online rent payments can be made using Rent Café

Utilites are billed monthly, pet fees are billed monthly, if you chose a security deposit fee that is monthly as well.

Yes, at Station Jtown we require residents to have renter's insurance

No utilities are included in rent

You will need to set up LGE for electric service in your own name and contact xiber regarding cable. The water, sewer, and trash are billed through the apartment.

Most residents use Xiber for internet and cable

Yes, if you were referred by a friend, we have a referral bonus of $250

If a guest stays longer than 7 days or notifies office of visitors

No, we do not allow residents to sublet their apartments.

If you have to break your lease you will be responsible for a 2 months insufficient notice fee and a 2 months termination fee

We do not offer short-term leases at Station Jtown

Yes, we offer corporate leases at Station Jtown

Amenities

Station Jtown offers amenities including a dog park, pool, On-Site laundry facility, a playground, and a fitness center

The pools and decks are available for use Memorial Day through Labor Day from 10 a.m. until Dusk

Yes, we offer on-site parking at Station Jtown

Washers/Dryers are offered in select apatments

Our apartments feature classic, black, white, and stainless steel appliances varying by unit

No, we do not offer furnished apartments

No, we do not have the ability to hold packages at the leasing office

The fitness center at Station Jtown is open 24hrs

Our gym offers treadmills, bikes, weights, yoga balls, and mats

No, we do not have quiet hours and do not charge a fee to utilize our communal spaces

Pet Policy

Yes, Station Jtown is a pet-friendly community

$300 pet deposit, $30 monthly pet rent

We do not allow aggressive breeds at Station Jtown

Yes, we offer a pet park at Station Jtown

Location

Station Jtown Apartments is located at: 9601 Balsam Way

The nearest cross streets to our community are Taylorsville Rd and Old Six Mile Lane

Station Jtown is located within the JCPS-Jeffersontown School District

Yes, there is a nearby bike trail at Tom Sawyer State Park

Our residents enjoy shopping at Target, Oxmoor Mall, and St Matthews Mall

Maintenance

Before a new resident moves into their apartment we complete a maintenance turn, contractor work, and professionally clean each unit

Yes, Station Jtown has an on-site maintenance team

If your unit needs any repairs please place a work order on the portal or come into the office

No, your presence is not required for service work to be completed

If locked out after hours, you will have to call a lock smith

Yes, if you paint you just have to paint to the original color when you prepare to move out or there is an additional paint change charge.

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